Business Dollars Feed and Educate


Imagine having access to every book that has ever been printed in less than one minute. This might seem improbable or too futuristic, but it may be closer to reality than we would think. In fact, this is the vision of Jeff Bezos, CEO of Amazon, and his company has unveiled a product that he hopes will revolutionize how we access what we read. It is called Kindle and it can wirelessly purchase and download books, periodicals, and web content, among numerous other tricks and treats packed into its 10-ounce frame. It is not the first e-book to hit the market, but it aims to be the most successful and transformative.
So, while I was doing research on the Internet today I came upon an article based on a recent "60 Minutes" segment about the newest generation entering the workforce: the "Millenials."
To the guy who called and left a rude message on my voicemail today without a name or callback number: I don't think we made a mistake. You said our October issue business report on New York State (page 13, or online here) got the Largest Cities all wrong. (We listed them as NYC, Hempstead, Brookhaven, Islip, and Oyster Bay.) Maybe you were expecting to see Buffalo or Syracuse? I'll never know, because I have no idea how to call and ask you. [Thank you to loyal reader Dennis Shea for catching my spelling error above.]
Usually when a company chooses to relocate, it keeps everything hush-hush. Partly, the reason is because otherwise you're essentially announcing that hundreds of jobs are at risk, which is a PR nightmare as residents accuse you of having no loyalty to them and the town/state scrambles to offer you incentives to stay. If you take those incentives, you look like a greedy corporation extorting the people; it's a no-win. The proper way to handle this type of situation is to approach your local economic developers early in the process and quietly say, "We're looking at ways to reduce our costs and stay competitive, and the problem is that it looks like we can save a lot of money by relocating. We wanted to consult with you first." And if you do leave town, you treat your employees right, including communication leading up to your departure.
Piper Aircraft, Inc. of Vero Beach, FL is going about it the wrong way, based on the little I've read such as this article at tcpalm.com, an aggregate site for several local newspapers in that part of Florida. Apparently it's become public knowledge that Piper is looking at Albuquerque, NM and Oklahoma City, OK for relocation, but hasn't given up on Vero Beach, either. Presumably, they're reviewing the incentive package Vero Beach is offering them and running the numbers against the other two locations. Piper's new owners, a private equity firm, seem to be playing it strictly by the numbersÑtalk about reinforcing the negative stereotype of corporate raiders and heartless, wealthy bankers. To make it worse, the decision won't arrive until December. It must not be fun being a Piper employee right now knowing your job is up in the air while you're trying to prepare for the holidays.
I'm in favor of incentives, but I'm also in favor of showing respect to your employees. You wouldn't your employees, ÒI need to fire one of you to save money, but I'm not sure which oneÑI'll let you know next month,Ó would you? Beyond respect, it's just bad PR, and Piper's future employees in New Mexico or Oklahoma, should a relocation come to pass, may want to examine carefully how the company handles things in Vero Beach during its final days there.
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